Delivery and pickup from Depots

 

 

We provide pickup from the freight Depots closest to your home address and home delivery.

Please manually select the correct option and location at checkout for your order.

Shipping rates for pickup from Depots and Home Delivery:

Shipping method

Price

AUCKLAND HOME DELIVERY / one bunk/loft/bed

$150.00 NZD

AUCKLAND HOME DELIVERY / two bunks/lofts/beds/bed+storage

$250.00 NZD

NORTH ISLAND DEPOT PICKUP (Hamilton, Mt Maunganui, Rotorua, Wgangarei, Hastings, Palmerston North, New Plymouth, Wellington, Masterton etc.)

$100.00 NZD

North island for a bed/storage home delivery

$200.00 NZD

North island for a bulk purchase home delivery

$350.00 NZD

SOUTH ISLAND DEPOT PICKUP (Christchurch, Blenheim, Nelson,Timaru, Cromwell, Greymouth, Dunedin, Oamaru, Ashburton, Invercargill)

$180.00 NZD

South island for a bed/storage home delivery

$280.00 NZD

South island for a bulk purchase home delivery

$450.00 NZD

WAIHEKE ISLAND for a bed/storage home delivery

$500.00 NZD

WAIHEKE ISLAND for a bulk purchase home delivery

$700.00 NZD

Small items( bookshelf, hanging tray, 2 or 3 cube units) weight up to 10kg

$30.00 NZD

Medium size items (shelves, cube units, bookshelves, bedside tables) weight up to 30kg

$50.00 NZD

 

Depot addresses for pickup:

Branch

Depot Address

Auckland

259 James Fletcher Dr

Ashburton

200 West Street

Blenheim

27 Gouland Road

Christchurch

7 Matipo Street

Cromwell

147 McNulty Road

Dunedin

19 Strathallan Street

Gisborne

270 Grey Street

Greymouth

58 Herbert Street

Hamilton

106 Crawford Street

Hastings

101 Saint Aubyn Street West

Invercargill

43A Spey Street

Kerikeri

4 Mill Lane

Masterton

13 Akura Road

Nelson

17 Venice Place

New Plymouth

68 Connett Road

Oamaru

6 Pukeuri-Oamaru Road

Palmerston North

583 Tremaine Ave

Rotorua

31 Pururu Street

Wanganui

151 Taupo Quay

Taupo

89 Tauhara Road

Tauranga

6 Triton Ave

Timaru

1 Heaton Street

Wanganui

151 Taupo Quay

Wellington

55 Aotea Quay

Whangarei

5/9 Dyer Street


The Depots are accessible for public order pickup on weekdays from 9 am to 4 pm. However, business hours may vary from depot to depot. So, we'd recommend contacting Team Global by phone at 0800 865 569 to confirm their depot's business hours.

The estimated delivery time:

North island is 2-3 business days

South island is 3-7 business days.

Pickup from Depot:
If you select the pickup option from the Team Global (Toll) depot, which means your order will be delivered to the depot closest to your home address. Please note that our orders are shipped on pallets due to their weight. We recommend bringing a trailer, ute, or wagon to pick up the pallet.

Alternatively, you can unwrap the pallet at the depot and load the flat pack into your car piece by piece. In this case, any car with a back door and foldable seats should accommodate the flat pack easily.

Delivery to Door:

Please note that all deliveries are made to the door or the closest accessible point. Due to the large and heavy nature of our product, delivery is facilitated by a truck with a lift, making it not always feasible to deliver directly to your door. In such instances, you'll need to unwrap the pallet and bring your bed in smaller pieces.

Delivery companies cannot assist you to carry the item into your home or position in a room. 

GENERAL DELIVERY INFORMATION

Once you’ve received your order please check the number of items accordingly delivery receipt. Also all the received items must be unwrapped during 24 hours after delivery (there may be concealed damage). If you find any damages you need to notify us within 24 hours so that we can investigate this further at our own discretion. Otherwise we will be unable to replace the damaged items and claim this for our freight partners.