Delivery and pickup from Depots

We provide pickup from the freight Depots closest to your home address and home delivery. Please manually select the correct option and location at checkout for your order.

Shipping rates for pickup from Depots and Home Delivery:

Shipping method	Price
NORTH ISLAND DEPOT PICKUP (Auckland, Hamilton, Mt Maunganui, Rotorua, Wgangarei, Hastings, Palmerston North, New Plymouth, Wellington, Masterton)	$100.00 NZD
North island for a bed/storage home delivery	$200.00 NZD
North island for a bulk purchase home delivery	$350.00 NZD
SOUTH ISLAND DEPOT PICKUP (Christchurch, Blenheim, Nelson,Timaru, Cromwell, Greymouth, Dunedin, Oamaru, Ashburton, Invercargill)	$180.00 NZD
South island for a bed/storage home delivery	$280.00 NZD
South island for a bulk purchase home delivery	$450.00 NZD
WAIHEKE ISLAND for a bed/storage home delivery	$500.00 NZD
WAIHEKE ISLAND for a bulk purchase home delivery	$700.00 NZD
Small items( bookshelf, hanging tray, 2 or 3 cube units) weight up to 10kg	$30.00 NZD
Medium size items (shelves, cube units, bookshelves, bedside tables) weight up to 30kg	$50.00 NZD

Depot addresses for pickup:

Branch	Depot Address
Ashburton	200 West Street
Auckland	259 James Fletcher Dr
Blenheim	27 Gouland Road
Christchurch	7 Matipo Street
Cromwell	147 McNulty Road
Dunedin	19 Strathallan Street
Gisborne	270 Grey Street
Greymouth	58 Herbert Street
Hamilton	106 Crawford Street
Hastings	101 Saint Aubyn Street West
Invercargill	43A Spey Street
Kerikeri	4 Mill Lane
Masterton	13 Akura Road
Nelson	17 Venice Place
New Plymouth	68 Connett Road
Oamaru	6 Pukeuri-Oamaru Road
Palmerston North	583 Tremaine Ave
Wanganui	151 Taupo Quay
Rotorua	31 Pururu Street
Taupo	89 Tauhara Road
Tauranga	6 Triton Ave
Timaru	1 Heaton Street
Wellington	55 Aotea Quay
Whangarei	5/9 Dyer Street

The Depots are accessible for public order pickup on weekdays from 9 am to 4 pm. However, business hours may vary from depot to depot. So, we'd recommend contacting Team Global by phone at 0800 865 569 to confirm their depot's business hours.

Our standard lead time is 2-10 business days depending on the bed model.

The estimated delivery time:

North island is 2-3 business days

South island is 3-7 business days.

Delivery to Door

Please note that all deliveries are made to the door or the closest accessible point. Due to the large and heavy nature of our product, delivery is facilitated by a truck with a lift, making it not always feasible to deliver directly to your door. In such instances, you'll need to unwrap the pallet and bring your bed in smaller pieces.

Delivery companies cannot assist you to carry the item into your home or position in a room.

GENERAL DELIVERY INFORMATION

Once you’ve received your order please check the number of items accordingly delivery receipt. Also all the received items must be unwrapped during 24 hours after delivery (there may be concealed damage). If you find any damages you need to notify us within 24 hours so that we can investigate this further at our own discretion. Otherwise we will be unable to replace the damaged items and claim this for our freight partners.